Sage 50 Installation Error Code 1402

Sage 50 Error 1402

In this article, we shall be gauging the prime sources that prompt Sage 50 Error 1402 and the steps you need to follow to fix the issue. This error occurs when installing Sage software, but installation gets an error.

Sage 50 is a high-tech accounting suite that has several facilities to help businesses regardless of their size and industry in seamless management of finances. It gathers the information provided by the user, organizes it, and then recapitulates the data in a manageable way to permit the user to view their monetary information in rudimentary terms.

What is Sage Error 1402

Despite the high-end capabilities of a Sage application, it crashes into problematic situations. One of the most prevailing errors that are experienced by end-users of this software application is Sage 50 error 1402. Fundamentally, this type of error generates when the users pervasive is not running. The following message will appear on your computer screen when you will face this error.

Error 1402- could not open Key

Main Causes of the Sage 50 Error 1402

  • Sage error code 1402 mainly comes to the fore due to defective settings in the Windows registry.
  • Whenever Sage 50 accounting software application launches this particular error becomes apparent thereby crashing the app and your system freezing.

Ways to Resolve Sage 50 Error 1402

Let’s have a quick look at some of the steps that you need to follow to fix the Sage 50 error 1402 could not open Key.

Ways I: Own proprietorship of registry keys

Follow these steps:

  • Firstly, you need to click on the Start button.
  • Click on the Run command >> you can even press the Windows + R Key at the same time.
  • The Run window will open and you need to type Regedit.
  • After that, just select the OK button.
  • The Registry Editor window will open and you need to find out the given key:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components
  • Now, you need to right-click on the key categorized Components and after that on the Permissions option.
  • Click on the advanced button.
  • When you will do so, then windows of Advanced Security Settings will open on your computer screen. After this, you need to click on the Owner tab.
  • Pen down the existing owner’s name for future remembrance. Then you will see the Change owner option; click on the user that is presently signed into Windows that also has decision-making rights.
  • You need to click on the checkmark in the box which you will find exactly in the foot just next to the option Replace owner on sub-containers and entities.
  • Press the Apply button.
  • If you get the Registry Editor could not set owner on the key existing nominated, or specific subkeys error note, just terminate the error and then click on the OK button.
  • Click the OK option that you will find on Advanced Security Settings in the Components window.
  • You need to exit from all the opened files in Registry Editor Windows and download the Sage app. For that, you need to follow the steps mentioned in Solution II if you still cannot install it.

Important note: If you have bumped into the error message in step 10, repeat steps 4 through 18 until you do not encounter the error message described in step 10.

Moreover, if you are too nave to handle these steps on your own, get in touch with Sage tech support team experts now!

Ways II: Take proprietorship of parent registry keys

  • First, Click on the Start button  >> Run command  >> Press Windows + R Key at the same time.
  • The Run window will open and you need to type Regedit.
  • After that, just select the OK button.
  • The Registry Editor window will open and you need to find out the given key:
  • Try to look for HKEY_LOCAL_MACHINE\SOFTWARE
  • You need to perform steps 6 – 20 from Solution I.
  • If you are still unable to install, substantiate that you can take proprietorship
  • of the following keys:
  • HKEY_LOCAL_MACHINE\SOFTWARE,
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components by carrying out steps from 6 – 20 as mentioned in Solution I.

If still unsuccessful, save the Sage 50 company data and deactivate/again install the app.

What’s next?

Is your business operation getting hampered due to Sage 50 error 1402? If so, then get in touch with our highly experienced experts for support now. Our team of Sage technical support strives to offer round-the-clock assistance to Sage software users worldwide. For robust Sage application support and helpline, dial us toll-free at +1800-986-6931.


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