QuickBooks is Unable to Verify the Financial Institution – Web Connect Import Errors

QuickBooks is Unable to Verify the Financial Institution

download or import transactions from your bank, issue with Web Connect

In order to rectify this QuickBooks error “QuickBooks is Unable to Verify the Financial Institution” without giving much effort, you can read this blog post as it covers all relevant information or easy troubleshooting solutions.

QuickBooks is unable to verify the financial institution mostly appears on your screen when you process the online banking because of two reasons. First is when the Bank ID inside your QuickBooks is not properly fed and another is if your program is unable to recognize the bank ID code. Sometimes, it might be annoying when you continuously get the same error message stating that QuickBooks is not able to verify Financial Institutions whenever users attempt to download or import .QBO files into QuickBooks.

Web Connect Import Errors – QuickBooks is Unable to Verify the Financial Institution?

It is a QuickBooks common banking error that usually occurs whenever users attempt to import .QBO files into QuickBooks. This file is nothing but a Web Connect file which is commonly called .QBO that stores online banking transactions which are downloaded from the Bank’s websites. This file can be saved to your system and later you can easily import the transactions and so think that incorporated in their bank feeds. However, it is possible that there are several other reasons due to which such banking error happens while using the accounting software.

Causes & Symptoms of Web Connect Import Errors – QuickBooks Unable to Verify the Financial Institution..

Check out the possible causes behind the occurrence of “QuickBooks cannot verify the financial institution”. These are:

  • Do not have permissions to integrate with Financial Institutions or with the credit card company
  • Created .QBO is not correctly downloaded or might not be compatible with QB versions you are using
  • You may have used third party applications in order to create .QBO files from CSV or excel.
  • If you are using an outdated QuickBooks version then the occurrence of error is pretty possible and in that case, you might not be able to import such files into QuickBooks.
  • If you are downloading .QBO files from a QuickBooks US bank and trying to import into a QuickBooks Canada version or vice versa then you must get this error.

Solutions Steps to Fix the Import Errors QuickBooks is Unable to Verify the Financial Institution..

Below are a few troubleshooting solutions suggested by QuickBooks experts that help you to easily eliminate “QuickBooks unable to verify the Financial Institutions” using a quick approach. Let’s proceed with troubleshooting ways one after one:

Solution 1: launch your QuickBooks in Excel or notepad and then try to import..

  • To start with opening your QuickBooks file in notepad or Excel
  • Next, move to the line 20 2002
  • Now, You have to change four digits to 3000
  • Once you changed the four digits then save your file
  • Finally, try to upload/ import the files into QuickBooks.

Solution 2: Try to download Web Connect file directly from your bank’s website..

  • First, go to the Internet Explorer browser in order to open the bank’s website
  • Here, you have to sign-in incorrectly to your bank’s website
  • Next, Search and download .QBO file and then save it on your PC desktop
  • After that, go to the File menu >> utilities >> import >> web connect files
  • Again, you have to search files and then open it.
  • perform on-screen instructions that appear on import wizards to finish the import process.
  • In case you find an error while importing or downloading the files then they may have a Bank error.
  • In that case, you have to reach out connect your preferred Bank to sort out your issue
  • When the issue sorted then you need to reset your bank connection once again
  • And finally, try to import or see the transactions In QuickBooks.

Solution 3: Switch your banking modes..

  • Go to the Banking menu >> Bank Feeds
  • Here, select the “Change Bank Feeds Mode” option
  • Next, select the “Classic Mode” in the bank feeds section
  • Finally, try importing .qbo files into QuickBooks.

Solution 4: Generate a test file..

  • Firstly, launch your QuickBooks and then move to the File menu
  • Select New Company within the same
  • Now, choose option “Express Start
  • Next, fill out all required field including add a word called “Test” to your company name.
  • This makes you easily identify the particular files
  • After that, attempt once again to import the .qbo files in the recently created test company using the same bank account in which you are facing issues within your main QuickBooks company file.

Solution 5: Verify your files from Bank..

  • In this solution, you have to confirm that the download from your bank is a .qbo file because it is only the file that QuickBooks can read during import.
  • In any case, you find different types of files and it is highly recommended you first sign-in to the bank’s websites and then download the specific .QBO file.
  • Once you’ve got the file and then try again to import the same file.


The above-provided information consists of all possible troubleshooting ways through which you are easily able to fix online banking errors “QuickBooks is Unable to Verify the Financial Institution”. In order to eradicate banking error permanently from your end then it is suggested you to perform each and every step very carefully. After resolving the error, try to import or download the web connect file into QuickBooks. For further assistance, you can contact your bank or reach out to QuickBooks Error Support Chat experts team.


Q1. How do I check my bank identification number in QuickBooks?

Ans: If the bank identification number is missing from your .QBO file then you won’t be able to import your file into QuickBooks. In order to find your unique Bank identification number:

● You have to select the current using QuickBooks version i.e,
○ QuickBooks 2021 (US, UK, Canada version)
○ QuickBooks 2020
○ QuickBooks 2019
○ QuickBooks 2018

● Next, Press Ctrl + F please from your keyboard

● Now, enter the appropriate name of your bank call identification number to find it

● Here, note down five digit number

● Along with that, you have to make sure that the below Syntax should be in your QuickBooks file
(cannot be left blank), for example: MY BANK
(cannot be left blank), for example: 01234
(cannot be left blank), for example: 01234
(cannot be left blank), for example: 01234

● Once you verified then save your .qbo file

Q2. What are the prerequisite factors needed to perform before fixing web connect errors?

Ans: There are mainly three important steps need to be taken before you to start fixing any web connect errors:
● First is to create a backup of the QuickBooks company file

● Second one is to find out the current using QuickBooks version

● And the last one is to update your Internet Explorer to the latest released version

Q3. What are the indications of unable to verify the financial institution or web connect import issue?

Ans: You may receive different kind of error messages like:
● QuickBooks online error cannot read the file ( financial institution) which are sent

● Your data was not imported into QuickBooks

● an error occurred while processing online banking data

● QuickBooks unable to find financial institution information download

● No error

● QuickBooks asks you to choose a new or existing account whenever you try to download and import the .qbo file.

Related QuickBooks Online Banking Topics..

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