The Connections Manager should be installed just on the PC or server that houses your company’s data. In a multi-user setup (Premium and Quantum only), it is also used to grant second link access to the database, allowing them to make changes to the primary data file location in real-time.

What is a Connection Manager in Sage 50

The Sage 50 accounting connection manager manages requests to connect to your company’s data from Sage 50 Accounting and third-party software. The connection manager should be installed on the PC or server that houses your company’s data. There are different ways to use the Connection Manager: in Sage 50. 

• Select Sage 50 accounting connection manager from the Sage 50 accounting software group from the start menu.
• Go to the system tray and double-click the settings icon.
• Select configuration and then connections manager from inside Sage 50 accounting to access the connection manager.

Ways to Download and Install Sage 50 Connection Manager

There are various ways to download and install the Sage 50 connection manager, below are the steps which you have to follow.

Ways I: Install the Program

Below are the steps to install the program

• Access the server location by logging in.
• Download and run any Sage 50 version of the software from the download site.
• Choose a language, then click OK.
• Sage 50 Canadian Edition necessitates the installation of specific software on your computer.
• Install should be selected.
• If you have a windows firewall activated on this computer, you would be asked if you do want the windows firewall to be automatically configured to operate with Sage 50.
• If the server merely keeps your data file and no one utilizes the software on the server, choose Advanced.
• Next, to proceed, click Next.
• For only Sage 50 server components, choose the server.
• Now, when this is finished, select finish.

Ways II: On another PC, the Complete Product has been Downloaded

• Select Windows Start, followed by computer
• Now, choose the C: drive
• Next, navigate to the Sage folder.
• Sage 50 installation files CDN release should be selected. 
• Transfer the folder to a server via a shared disk or a USB key.
• Download the launch.exe file on the server.
• Install Sage 50 is the option.
• Now, choose a language
• The next step is to click OK.
• Choose Yes, For such windows firewall configuration. 
• Select next. 
• You have two choices: standard or advanced, Choose advanced.
• Now, select next. 
• For only Sage 50 server components, choose Server.
• Now allow Sage 50 to install.
• Click Finish when the installation is finished.

Ways III: Another PC had Previously Received the Update

• Click Microsoft Start, then the computer on the machine which has the update installed.
• Go to C: UsersPublicDocumentsSage SoftwareSimply AccountingDownload.
• Now, Save it.
• Download this document to a USB flash drive or the server.
• Install this update on the server to bring the connection manager up to date.

Ways IV: The Update has Previously been Installed on another PC, however that system does not have a USB Drive

• Navigate to support.na.sage.com.
• Select the “Sage 50 Canadian Edition” sub-search result. If this search result does not appear.
• Click “more search results” and then browse through until you locate “Sage 50 Canadian Edition”
• Scroll to the bottom to “Popular Downloads” after you’ve arrived at our Knowledgebase.
• Select “Sage 50 2022” from the drop-down menu.
• Click the “Download Now” button.
• Click the “Save” button.
• When the download is complete, click “Run” to install the update.

Ways V: The update has previously been installed on another PC, however that system does not really have a USB Drive

• Click the connection manager button from the server’s taskbar.
• To simply download the update, click the update button.
• Now in the connection manager option, you will see the update button. 
• Press the update button.

In any case, if you are not able to download and install the connection manager, get rid of the issue. You can contact us for support call at +1800-986-6931 or live chat.

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Causes and Ways to Fix the Sage 50 Connection Manager Error

Sage 50 is a real-time application, and the connectivity manager updates data changes in the real world without requiring you to save them manually.

What is the Cause of the sage 50 Connection Manager Error?

The causes of the Sage 50 connection manager error are as follows:

• If updating, not all network installations have been upgraded, particularly one pc that contains/stores the data.
• Automatic Updates are on the way.
• If indeed the data is in My Docs (or Documents) or another folder on the computer, the dealing and security settings on the machine may be damaged.
• And while it may have appeared that the installation was complete, it was not.
• After upgrading to Windows 10, the program either fails to restart itself or has been deactivated.
• The Sage 50 Connection Manager program is not functioning on the computer where the data is stored.
• If indeed the data is local, the Connection Manager function in the Windows services settings may be disabled.
• If the data is saved on a server, the Connection Manager also isn’t installed and operational on that server.

What are the Steps to Fix the Sage 50 Connection Manager Error?

List of Sage 50 Connection Manager Error Codes

• KB 61008– You need to update the Sage 50 Connection Manager on [ServerName]
• KB 16310– The latest version of the Connection Manager is not installed on this computer
• KB 11112– The Connection Manager could not start the database engine. The database engine reported an error.
• KB 15403– The Sage 50 Connection manager is not installed on the machine that hosts your data
• KB 10303– A network error occurred while communicating with the connection manager
• KB 16350– Database engine timed out, detected a firewall which may be blocking
• KB 10391– Sage 50 cannot find the Connection Manager” when opening the company file.
• KB 10226– The Sage 50 Connection Manager is installed but it isn’t running on the computer where you store your data.

There are different steps to Fix the Sage 50 connection manager error…

Ways I: Activate the Sage 50 Connection Manager by double-clicking the icon in the System Tray

• In your system tray, double-click the Sage 50 Connection Manager icon. 
• If the data is hosted on a server, repeat the process on your server.
• If nothing is detected, launch Windows Explorer. 
• Now go to the program, C:\Program Files (x86)\winsim\ConnectionManager.
• Simply.SystemTrayIcon.exe should be double-clicked.
• If the status is “Running: No” choose Start Service.
• If the status reads “Running: Yes” choose Stop Service and Start Service.
• Check If the service start/stop button is missing, perform an installation fix or uninstall and reinstall Sage 50.

Ways II: To activate the Connection Manager Service in Windows Server, follow these steps

• Under Search in the Windows Taskbar, search Services. 
• Double-click the Services programs.
• Read down to the services list and choose Sage 50 Database Connection Manager.
• Then check the Startup Type column to see if it is set to Disable, Automatic, or Automatic.

Ways III: If the Database Manager is Disabled

Select Properties from the context menu when you right-click Sage 50 Database Connection Manager.

• Set the Advancement of new to Automatic or Automatic on the General tab (Delayed Start)
• Click the Apply button.
• To begin the service, click the Start button.
• Now try to open the database.

Ways IV: If it is set to Automatic, but the Service Status is “Starting” this is a problem

• Check that Sage 50 is closed.
• Open the Device Manager by CTRL+SHIFT+ESC.
• Next, Navigate to the Processes tab.
• Select the “Display processes from across all users” checkbox.
• Stop all Sage 50 processes, including the Sage 50 Database Connection Manager.
• Right-click the Sage 50 Database Connection Manager in the Services panel and select Start.
• The status of the service should be “Started”.
• Reopen your Sage 50 file.

This article on Sage 50 Connection Manager issues is now complete! Hopefully, the information supplied will be adequate to identify the network problems. Because there may be other explanations for the unanticipated connection failure, the above-mentioned data may not always apply to the target population.

In any case, you are not able to get rid of the issue. You can contact us for support. You can call the Sage 50 support team at+1800-986-6931 or live chat. We will come in touch with you to provide the best solution for every problem related to Sage 50.

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