Sage 50 Unable to Backup Create or Restore

Sage 50 accounting software is a highly acclaimed program that is specially designed for small and mediums sized businesses. The software is embedded with rich features and advanced tools that make complex business accounting a breeze. Implementation of this software helps quick productivity and growth of the business.

What is Sage 50 Backup Failed Issue

But there are scenarios when the software faces errors and is unable to access the software. “Sage 50 fails to back up” is one of the common Sage errors reported by the users.

Sage- Unable to create the file to the address
Sage- Backup failed
Sage- Restore Failed
Sage- Unable to Restore
Sage- Unable to open a file to be backed up

Why the Sage 50 is Unable to Backup Create or Restore- Causes

• The error is caused by saving backups or other files inside the company SAJ folder.
• Some Anti-Virus software can lead to the failure of Sage 50 back-up and the subsequent lock-down of software.
• When you do not have sufficient permissions within Sage 50 HR to carry out backup and restore procedures.

Fix the error instantly by reporting to the Sage support team to avoid work hindrance.

Here are Possible Ways to Fix Sage 50 Unable to Backup Create or Restore Issue

Follow the given below all possible steps to fix the Sage 50 backup not working issue.

Ways I: Copy File from Server Location to Desktop

• Open the file in the Sage program.
• Go to file > Save a Copy > Select the desktop.
• Save the file (remember to name the file).
• Close the Sage program.

Ways II: Copy File from Server

• Copy the file from the server location and paste it onto the desktop.
• Open the company file from the desktop location and create the backup file.

Ways III: Short File Name

• Shorten the file name.
• Validate that if you can perform the backup.

Ways IV: Backup Directory

• Head to Setup, Settings, Company, and Back-up.
• Press the Browse button under Scheduled Back-up.
• Modify the incorrect directory to a valid directory in the local or network computer.

Ways V: SAI Folder

• Head to File, Properties.
• Press on the Location hyperlink to open Sage 50 Accounts data location.
• Open the SAI folder for the company data.
• Ensure there are no additional SAI folders or .CAB files in this directory.

Ways VI: Run Sage 50 in Compatibility Mode

• Right-click on Sage 50
• Click properties
• Uncheck the box “Run this program in compatibility mode for” in the Compatibility tab

Ways VII: Create a New Backup Folder

• Now, go to File, Properties
• Click on the blue link to open the folder where the company data is located
• Create a new folder with the name “Backup”, if one does not already exist
• Now, enter into the .SAJ folder and validate the following:
• For versions 2013 and Older:

Folders: mysql; simply

Files: ib_logfile0, ibdata1, you may also have some text files

• Move all .CAB files (compressed backup files) to the “Backup” folder. Also, validate in each of the subfolders, that there are no other folders or .CAB files located in them as well. If so, move them out of the .SAJ folder.
• Create another backup and ensure to modify the path to point it to the newly created “Backup” folder.
• Now, validate the location of the automatic backup by heading to Setup, Settings, Company, and Backup. Ensure that the path in “Scheduled Backup” is not pointing to an .SAJ folder.
• Verify the location of the automatic backup by heading to Setup, Settings, Backup, and ensure that the path in “Scheduled Backup” is not pointing to an .SAJ folder.

If the error resolutions provided above differ for different scenarios. In case the error persists or you face any problem related to the Sage issue you can contact the reliable support agency Sage Support number.

This agency hires experienced professionals who are highly capable of handling the issues related to sage software and its related products. The Sage 50 expert professionals handle the error and provide feasible solutions in a very short time. Call the toll-free phone support number +1800-986-6931 for immediate assistance.